Q: I’m a small business in London. Why should I come to you?

A: We can offer you IT consultancy, ad-hoc IT support and a contracted out help desk with one of our business partners. Our rates are low and fit startups that require a minimal amount of IT support or just need a 3rd line engineer.

Q: What is your background?

A: Our founder Daniel trained as a broadcast engineer within commercial radio. Went on to work within the sports and stadium sector as an IT manager.

Q: Are you insured ?

A: Yes. We are insured through Markel International.

markel

Q: What are your core working hours?

A: Monday to Friday 8:00 – 18:00, although very happy to work outside these hours including weekends and public holidays.

Q: Do you send out contracts?

A: All depends on the works. Generally we provide digital contracts to service providers and end users. The service we use is called signable, check it out its very good!

Contracts signed now. Not next week.

Q: What accounting software do you use?

A: We’ve used a fair few in the past, but QuickFile and has made the running of the business a lot easier. It’s very affordable and simple to use. Click through to get a discount yourself!

QuickFile Cloud Accounting

Q: I’ve got a quick question, can I call you about it?

A: We welcome enquiries preferably through the website. For an initial call, feel free to call us – (+44) 0203 468 8046

Q: What’s your privacy policy?

A: Click here for our privacy policy

Q: What areas do you work?

A: We try to stay within London TFL zones 1-3. A rate can be provided outside this area.

Q: I’m confused, what do you sell?

A: We provide services and as a general rule don’t sell any hardware, we leave this to the major suppliers to handle.

Q: What are your SLA’s:

A: SLA’s are different in every circumstance. Please get in touch to find out more.

Q: How do i book you for a one off IT visit:

A: Drop us an email in the first instance.