Independent IT Escalation & Advisory Support

Independent third-line escalation, advisory and specialist IT support for businesses, MSPs and agencies — on-site across London when it's needed, remote when it isn't.

Independent IT escalation, advisory & specialist support for businesses, MSPs and agencies. On-site across London, remote everywhere else. 20 years' experience.

Escalation & Specialist IT Support

We provide Escalation & Specialist IT support to complement your existing IT department. With our expertise in servers, network, infrastructure, security, cloud services and hardware.

Escalation IT Support

Senior Escalation IT Support for modern and legacy systems

MSP IT Support

MSP Escalation support on site and remote

School IT Support

Escalation IT Support for schools

Smart Hands

Smart Hands & Remote Hands in UK Data Centres

Advisory & Assurance

We provide a full range of IT Advisory & Assurance consulting services to help your business plan, implement and optimise its technology, security and infrastructure.

Cyber Security Audit

Review and audit your business cyber security

Virtual IT Director

Independent Virtual IT Director

PCI DSS Services

Gap Analysis, Scope Reduction and Self-Assessment Questionnaires

MSP Audit

Independent MSP Performance Review

IT Systems Review

IT Infrastructure and systems review

Projects

We cary out a selection of IT Projects to that help your business close technology barriers. From cloud and email migrations to power app development.

Managed DMARC

Domain Security Managed Service

Cloud & Email Migrations

Cloud Migrations including email migrations

Wifi Surveys

On Site Office & Building Wifi Surveys

Power Apps Development

Microsoft Power Apps Development

IT Talent & Career Advisory

We provide IT Talent & Career Advising for businesses and individuals. We undertake technical interviews and are part of your process.

IT Recruitment Support

Providing support when recruiting IT personnel

IT Career Mentoring

Personal IT Career Mentoring

Our Mission

 

We close the gaps in technology, systems and compliance for organisations with their own IT teams. Through senior escalation support, independent advisory work, and specialist projects. Beyond client work, we support the wider IT industry through recruitment guidance and mentoring.

Testimonials

Excellent service. Dan was extremely efficient and easy to work with. Would definitely come to Daniel again for IT support in the future.

Andrew G

Very helpful and supportive throughout the process

Adam P

Exactly what I needed. Will definitely use again. Thanks.

Stephen H

A great person to work with! Couldn't be happier with the work completed and the lengths Dan went to make sure everything was completed properly and on time. Will definitely use again for any IT needs.

Dani M

Very professional Thanks you Dan for all your support, guidance and a smooth transition to MS Office 365

Nathan A

Daniel made a difficult and time-consuming project run smoothly and quickly. An expert in all things IT and a great person to partner on a project with. Will definitely be calling Daniel again on future projects. Thank you so much for all your help

Mav S

Daniel is excellent. He worked diligently through solving my issues. Highly recommended.

Russell S